Shipping and deliveries to post office boxes and parcel lockers are not currently offered.
We currently do not offer international shipping.
We offer free shipping on all orders.
5-7 business days from shipment date.
Dispatch times may vary and are an estimate only. Please note as we use third party delivery companies we cannot control delivery times and the above is only a guide.
At Ludahus, we stand behind our products offering manufacturer warranties and protection. Our desire is for you to be satisfied and confident with your purchase. However, if for some reason you find your purchase needs to be returned, we have you covered.
Wash&Walk: We will replace any piece of Wash&Walk that you are unable to clean, just pay to ship the affected piece back to us.
If you’re not completely satisfied with your purchase, you can return items within 30 days of delivery for a full refund. We even cover the cost of return shipping to our warehouse. To get started, just email our customer support team.
Eligibility for Returns:
If items are returned in a worse condition than received, a reasonable deduction may be made from your refund. We carefully inspect all returns; if an item isn’t sellable, we cannot refund it.
Important Details:
Please contact our customer service team at enquiries@ludahus.com for returns.
The items below are unable to be returned:
The purchaser is responsible for confirming the order accuracy. Orders are fulfilled and shipped promptly and therefore we are unable to cancel orders that have been processed.